100% secure payment

At Menlook we pay special attention to the security of all our transactions. All orders made on Menlook are 100% secure.

The final price is fixed and charged in Pounds.

payment methods

Payment by card

You can pay for your order by credit card: in this case the payment will be handled on our partner’s website. This is to ensure that none of your bank details pass via the Menlook website. Payment by card is thus 100% secure. Your order will be registered as soon as the bank service has accepted your payment. You can pay online with complete confidence, entering your card’s expiration date and the security code found on the back of the card in the corresponding fields.

Your card details are encrypted according to the SSL (Secure Socket Layer) protocol and are never legibly transmitted on the network. The payment is completed directly by the bank. Menlook does not have access to your card details and we do not store them on our servers. This is why you have to reenter your details for each new purchase on our website.

Payment via Paypal

You can pay for your order via Paypal: in this case the payment is handled through our partner. Paypal terms and conditions apply.

PAYMENT BY CREDIT

Store credit can be redeemed for one year, and is applicable on products sold and shipped by Menlook only. Credit cannot be applied to products in your shopping cart from our Marketplace, which consists of items sold and shipped by one of our business partners.

Credits can be applied to multiple orders until the full amount has been used. They cannot be used in conjunction with any special offers currently running.

To redeem your credit, locate the payment section when completing your order. There you will see the area for the credit to be entered, just above the logos of cards accepted as payment methods. If the value of your order is greater than the credit you have available then you will require an additional payment method to be selected to complete your purchase.

PAYMENT BY MENLOOK GIFT CARDS

Menlook gift cards are valid for one year, and are applicable on products sold and shipped by Menlook only. Gift cards cannot be applied to products in your shopping cart from our Marketplace, which consists of items sold and shipped by one of our business partners.

Gift cards can be used on discounted product which features in the Menlook outlet or sale, but cannot be combined with discount codes or applied to service costs, such as delivery. Each Menlook gift card can only be used once and should the value of the order be less than the value of the gift card, the difference will unfortunately be lost.

To use your gift card, enter the digits on your card in to the field "Do you have a discount code"

Fighting against fraud

Menlook reserves the right to verify the validity of all payments executed before shipping an order, by all means that Menlook deems necessary (notably with the request for supporting evidence such as I.D. documents and proof of address, etc.)

Menlook have chosen to implement tight controls on all our transactions with Cybersource. These extra controls ensure the identification of the cardholder and protect you from fraud.

Protection against fraudulent usage of payment methods in transactions, notably following identity theft, or against eventual challenging of payment of the price of an order will be insured by Cybersource.

The order validated by the customer will not be deemed effective until our Secure Bank Payment center and Cybersource approve the transaction, and failing this, after Cybersource’s insurance agrees to accept responsibility for the risk.